Cancellation Policy

We understand that circumstances may change, and you may need to cancel your order. Our cancellation policy is designed to be fair and transparent.

1. Cancellation Before Shipment:
Orders can be canceled at no cost before they are shipped. To cancel your order, please contact us as soon as possible at info@bludrive.in or +91 82810 49642.
Once an order is shipped, it cannot be canceled.

2. Cancellation After Shipment:
If your order has already been shipped, you may still request a return and refund as per our refund policy.

3. Non-Cancellable Items:
Custom orders or items marked as non-cancellable on the product page are not eligible for cancellation once the order is placed.

Refunds Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward refund process.

1. Eligibility for Refunds:
Products must be unused, in their original packaging, and returned within 14 days of delivery to be eligible for a refund.
Proof of purchase is required for all refund requests.

2. How to Request a Refund:
To initiate a refund, please contact our support team at info@bludrive.in or +91 82810 49642 with your order details.
Our team will provide you with a return shipping label and instructions for returning the product.

3. Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days, and the credit will be applied to your original method of payment.

4. Non-Refundable Items:
Shipping costs are non-refundable, except in cases where the product was damaged or incorrectly shipped.
Custom orders, software, and downloadable products are not eligible for refunds.

5. Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately at info@bludrive.in or +91 82810 49642. We will arrange for a replacement or full refund as per your preference.

6. Late or Missing Refunds:
If you haven’t received a refund within the expected time, please check your bank account again. Then, contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you have done all of this and still have not received your refund, please contact us at info@bludrive.in.

7. Return Shipping Address:
Kerala: 39/2475-B1, SUITE 599, LR TOWERS, SJRRA 104, South Janatha Road, Palarivattom, Kochi, Ernakulam, Kerala, 682025.
Coimbatore: 4, Amman Nagar Phase 3, Balaji Nagar, Villankurichi, Coimbatore, Tamil Nadu 641035.